EpSpot RTTS minimizes the need for customer service. Users receive help via the app in order to find free outlets and to have full control over their electricity sessions so one can see how the charging is progressing, whilst at the same time receiving push notifications in the case of major occurrences. Tailored tips on suggested actions in such occurrences teaches the user over time.
System administrators have a full overview of the status and performance in the control panel.